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Mental health support anytime, anywhere

It's finals week. Students are overwhelmed with papers, projects and exams. Then, it all ends and students get three weeks off before starting a new semester. For some, these three weeks are relaxing, restorative and fun. But for many others, returning home brings even more stress and anxiety than finals.

Whether you remain on campus during the break or not, the U is here for you. Student Affairs and the University Counseling Center have invested in an app called My SSP (My Student Support Program). My SSP provides students with immediate and/or ongoing confidential, 24-hour support, year-round for any school, health or general life concern at no cost to the student. Students can call or text a licensed counselor from their cell phones at any time, in several languages, regardless of their location.

How to access My SSP

  • Download the My SSP app (Set up a Student Profile and accept "push notifications")
  • Or call My SSP at 1-833-369-1250

Levels of support

Immediate support is available by phone and text.

    • Open the My SSP app
    • Click on the "phone" or "chat" icon at the top right of the screen
      Or call My SSP at 1-833-369-1250
    • Select option "1"
    • When the My SSP Call Center therapist answers, let them know that you are a University of Utah student and are seeking immediate support.
    • The My SSP Call Center therapist will conduct a brief screening and connect you with a licensed therapist for immediate support.

On-going support by appointment is available through phone and a secure video portal.

    • Open the My SSP app
    • Click on the "phone" or "chat" icon at the top right of the screen
      Or call My SSP at 1-833-369-1250
    • Select option "2"
    • When the My SSP Call Center therapist answers, let them know that you are a University of Utah student and are seeking ongoing supportive counseling.
    • The My SSP Call Center therapist will conduct an initial assessment and ask you about the type of therapist you are looking for and any specific concerns you wish to address.
    • After that, you will be contacted by a My SSP therapist within two to five days to begin ongoing therapy. Tele-therapy can be conducted over the phone or via the My SSP secure video portal.