Academic advising during amidst COVID-19


Your advising needs are important to us. We have a number of options in place to ensure full access to academic advising, whether you can come to campus or not. If you need to meet with an advisor, please start at the academic advising appointments landing page. This can easily be accessed from the green conversation bubbles icon at the bottom right of the university’s home page. Select the college or unit that best fits your need, and view options for making phone or virtual appointments.

Once you’ve scheduled a phone or virtual appointment, be sure to set up a FERPA pin in CIS. Your advisor will need to verify your identity before being able to discuss your academic records by phone or video.

Our Student Success Advocate (SSA) team will also operate from a distance. SSAs can meet with you via Skype, email, or text, to support you in any way that they can. To contact an SSA, click here then select the SSA who best meets your needs. Then, call, text or email your SSA using the contact provided.

We want to ensure you are able to engage in your classes in the online format. Please let us know if you have any concerns about access to the technology you need to continue in your courses. If you do not have access to adequate Wi-Fi, please contact an SSA.

Second, please let your SSA know if you have any concerns about your learning style or capacity to perform to the best of your ability or keep up with your class in an online format. We will work with you to address these concerns.

Finally, please reach out to us if the move to an online format impacts your access to food or housing, puts you in a vulnerable position, or if you are feeling stress around your health and the ongoing coronavirus situation. Please know that everyone here at the University stands ready to support you during this unprecedented time.

Please stay safe and healthy.