As previously announced, Adobe is moving the University of Utah to a new licensing model and discontinuing its current model.

Starting on Tuesday, December 17, 2024, Adobe users who have not yet activated a new license will be required to do so. Please visit the university’s Software Catalog (login required) for Adobe product information, license activation instructions, and eligibility requirements.

There will be no loss of data, only a new license.

After December 17, all Adobe users will need to sign in to their Adobe accounts using their uNID@umail.utah.edu email address because the U is updating Adobe login services to Microsoft Entra ID.

This IT Knowledge Base article (login required) contains project details and will be updated throughout the license transition process.

If you have questions or need assistance, please email the U’s Adobe account support team at classhelp@utah.edu to open a help desk ticket.