You enter the Turpin Building, right across from the South Campus Drive TRAX station. You descend a short staircase, and on your right, you see the door to University Print & Mail Services. Walking past the front desk, you find yourself in the production area, and one of the first things you notice isn’t machinery—it’s a wall, crowded with stickers pulled from past print runs.

Some of these stickers were picked because they are clever, some just because they looked cool. Some were designed in-house. As an archive, it’s quite informal, but it tells you something about the place: Every job that passes through, no matter how big or small, matters to the people who produce it.

Print & Mail Services’ work is everywhere on campus, from posters in hallways, stickers on laptops, landscape photos in the residence halls, orientation materials, event signage and even office stationery. In 2025 alone, the team produced over 8 million printed pieces and sent more than 2 million pieces of mail. This is all accomplished with a full-service operation that includes digital printing, wide format and bindery, and recently expanded to include the U’s sign shop. They’re hard at work year-round.

One of the biggest projects they tackle is decision letters for the admissions department, to the tune of about 30,000 each year. For many students, these packets are their first tangible contact with the university. “They work really hard to put together quality, eye-catching and exciting packets that newly admitted students receive every year,” said Ashley Hutchins, a customer service representative with Print & Mail Services. After she organizes the lists and data, others generate personalized letters; still others print, collate and assemble each piece. Large jobs like this can bottleneck in places that require extra detail, like attaching magnets or folding by hand, which is when the entire team steps up. “It’s literally all hands on deck,” Hutchins explained. “It’s fun to collaborate and be a small part of something that’s kind of a big deal.”

Not every project is on such a large scale. Some are in support of teams across campus whose impact is less visible. Hutchins mentioned the McCluskey Center for Violence Prevention Research & Education, and the work to help educate and support students on campus and beyond. “Whether it’s signage or flyers, or worksheets or name tags, I’m always happy to help contribute in any way possible to the work they’re doing,” she said.

Most students, staff and faculty won’t see the inside of Print & Mail Services, but nearly all of them will interact with something created there. After spending enough time there—once you’ve acclimated to the hum of machinery, the fast pace of print jobs, the bustle of mailing and campus delivery—what stands out the most is how much the team takes pride in their product. “We all strive to maintain the highest level of quality and consistency we can,” Hutchins said. “We want to put our best foot forward on behalf of everyone else and the work they’ve put in to get to this point, on the student side as well as the university’s.”

Put in this perspective, the sticker wall makes perfect sense. It’s a record of the time and attention this team devotes to every job they see.

To learn more about Print & Mail Services, visit printing.utah.edu.

Click here to contact Print & Mail Services.